Troubleshooting: It does not take an expert to do it correctly

This blog is for all of us who at one point or another faced an issue that needed to be resolved quickly and must not happen again. Are you the subject expert in the area of the majority of issues? Chances are that you are not and even the people that are called experts, technicians, engineers, etc. may not be quite up to it either, but you find out about this way too late. This is a very frustrating, time consuming and of course costly event. There are countless examples of such cases that are all about frustrated customers that continue facing a problem that sub vendors and other third parties could not resolve for them either. For instance the Bulk-Online.com/Forum Forum is such an area where people turn for last resort help. Although, you can do a lot if not all on your own. All it takes is a blank piece of paper, ask five “W” questions and possess the diligence to look at all the details of the issue and the experts will like you for doing a lot of the leg-work research upfront.

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