There are a number of possible solutions to the impact problem. The one proposed by David Beckly should work for your client, as it provides greater belt impact support than slider beds or garland type impact rollers.
If possible, it would be better to reduce the impact by changing the chute arrangement, by using a grizzly, or by using a sacrificial collector belt or impact slide that would feed the production belt at a reasonable rate.
I cannot advise on the best solution without seeing the operation and discussing what the client will (or will not) accept. If you would like to explore options, please contact me.
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